Technical Assistance, Spare Parts and Line Overhauls

A punctual and efficient service appreciated by all our customers

A Fava line is a long-term investment made to last over time which will provide reliable mechanical and productive performances. To enhance this important achievement and to reach complete satisfaction, you can rely on our Spare Parts and Line Overhaul Department.

Original spare parts for all the lines built to date, including Braibanti lines, are available.

Skilled technical staff will respond quickly and provide recommendations on the best choice to make from both technical and economical points of view. Not only are our answers and spare parts supplies timely, we are particularly suited to managing urgencies and emergencies, which can be considered one of our strong points.

 

Technical Assistance Service (SAT)

A team of skilled technicians ready to assist our customers

This department provides a team of highly skilled technicians to closely support our customers to analyze and trouble-shoot all mechanical, electronic, software and technological issues that may arise during the operation of our pasta lines. In addition to customer support, the department organizes and co-ordinates the assembly sites with the scheduling of the technicians of the various engineering activities involved in the assembly and commissioning phases. It also provides technical support to our project managers, sales agents and spare parts department for part lists and line overhaul projects.

 

Technical Assistance
Maurizio Gavioli

Head of the department and assembly site coordination
(mechanical supervisors, electricians/electronic engineers and technologists).

Technological Assistance
Salvatore Minutolo

Responsible for technological assistance and technician schedule management.

Assistant
Barbara Draghetti

Organization of logistics for technicians, visa applications, translations and back office.

Marzoli David

Technical Support
David Marzoli

Technical support for clients and for on-site mechanical supervisors during assembly activities. Preparation of materials to complete site assemblies or warranty part supplies.

Guidoboni Massimo

Technical Support
Massimo Guidoboni

Technical support for clients and for on-site mechanical supervisors during assembly activities. Preparation of materials to complete site assemblies or warranty part supplies.

Turatti Luca

Software Support
Luca Turatti

Electric, electronic and software support for clients and for software engineers involved in commissioning activities. Support in coordinating internal and external electronic engineers.

Edi Tassinari

Software Support
Edi Tassinari

Electric, electronic and software support for clients and for software engineers involved in commissioning activities. Support in coordinating internal and external electronic engineers. On-site interventions.

Field/Site Assistance
Roberto Passarini

Mechanical support for clients and for supervisors involved in on-site line assembly and overhaul activities. On-site interventions.

Spare Parts Assistance
Atos Sighinolfi

Scheduled maintenance interventions and support for spare parts department to draw up part lists for line overhaul projects. On-site interventions.

Spare Parts Assistance
Danilo Rabottini

Project management, site data coordination and support to project managers.

Avanzi Carla

Administration
Carla Avanzi

Invoicing and accounting for external technicians.

 

Spare Parts and Line Overhaul Department

Our team dedicated to spare parts

Some of our services:

Spare Parts & Line Overhaul Service
Raffaele Croce

Spare Parts & Line Overhaul Service Manager
Languages: Italian and Spanish
 

Spare Parts & Line Overhaul Service
Anna Govoni

Languages: Italian, English and French.

Spare Parts & Line Overhaul Service
Marilena Marchesini

Languages: Italian, English and French.

Spare Parts Quotations
Silvia Fei

Quotes and purchase orders for repairs and on-site interventions

Spare Parts Quotations
Oriano Gavioli

 

Technical Definition of Spare Parts
Gianpiero Piccaglia

 

Technical Definition and Quotations for Line Overhauls / Recommended Spare Parts

Marco Gallerani

 

 

Fava S.p.A.
Contacts
Address Via IV Novembre, 29 - 44042 Cento (FE) Italy
Telephone +39 051 6843411
Fax +39 051 6835740
E-mail info@fava.it
Legal information
VAT number 01080700386
Social Capital € 2.889.600,00